FAQ
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General Questions
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We offer a wide range of cleaning services tailored to busy families, including our Regular Clean , Deep Clean and move in/ move out cleans. Whether you need a one-time clean or regular maintenance, we’re here to help you reclaim your time.
Our cleaning technicians are insured, undergo thorough background checks and are very experienced. They work hard to maintain our high standards of professionalism and cleanliness. We are committed to providing you with a reliable and trustworthy service every time.
Absolutely. We use eco-friendly and non-toxic cleaning products that are safe for all members of your family, including children and pets. If you have specific preferences or requirements, please let us know, and we can accommodate.
Our pricing is based on the size of your home and the type of service you choose. We offer transparent pricing and free estimates, so you’ll know exactly what to expect before we begin our work.
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We understand that life can be unpredictable. If you need to cancel or reschedule your cleaning service, please let us know at least 24 hours in advance. We’ll do our best to accommodate your needs without any additional fees.
The duration of a cleaning session varies depending on the size of your home and the specific services you’ve requested. We strive to be thorough yet efficient, ensuring your home is spotlessly clean in a timely manner
It’s entirely up to you. You can be home during the cleaning or provide us with access to your property. We respect your space and privacy and will ensure your home is treated with care and respect, whether you’re present or not.
You can book a service through our website, call us directly, or send us an email. We’ll discuss your cleaning needs, schedule a time that’s convenient for you, and confirm your booking promptly.
We recommend that you tidy up any personal items to allow our team to clean more efficiently. However, if you need help with tidying or organizing, we offer additional services that can be tailored to your needs.
Your feedback is crucial to our continuous improvement. After the cleaning service, we’ll send you a feedback form via email, or you can directly call or email us with your thoughts and suggestions.